Shipping policy

SHIPPING
We ship our packages with Poșta Română with cash on delivery. This adds a 13-21 RON tax at checkout, according to your orders value. The package should reach the post office in your town in 2-4 business days from the day delivered.

* If you do not receive a notice in your home's mailbox, please go and check directly at the post office, using your identity card. The address on the package needs to match the address from the identity card.

* Raluca Bridal Accessories is not responsible for any delays due to the shipping carrier or customs clearance. Delivery time does not include Saturdays, Sundays, or Holidays.

* Raluca Bridal Accessories is not responsible for any taxes that come from the Poșta Română's policy (store fees etc.).

If you need your item sooner, we can also use Urgent Cargus as a delivery way. The terms of using this way are:

* contact us if you want private delivery;
* you assign to pay the item by bank transfer, we will be giving you our business's back account via email;
* the delivery tax is being payed by the client at the moment of receiving the package, valuing according to Urgent Cargus's Tax calculator web-site, with delivery from Cluj-Napoca, if it doesn't benefit of free delivery.
* we send the products in 2-3 business days after we receive the payment notice from the bank. this may take up to 2 working days. The package should reach you the day after or the next day. Telephone number is mandatory so that the delivery guy could contact you.
If you need the item sooner and do not want to wait until we receive the notice from the bank, please contact us at raluca.bridal@yahoo.com
Click below to calculate your delivery tax:
Urgent Cargus delivery tax calculator